Are you ready to help build a technology that is changing the way people communicate? SEVEN empowers people to build and maintain connections to those who are most important to them.
The SEVEN platform is a turnkey solution that enables wireless carriers, device manufacturers and enterprise resellers to deploy innovative mobile services and applications that are easily adopted by their customers – consumers and enterprise mobile subscribers. We're working with the top brands in the mobile industry - mobile operators, platform vendors, content providers and device manufacturers - to make mobile applications available on every mobile device at an affordable price.
Help us make it happen! We are dedicated to building a world-class organization to create the next wave of innovative mobile services. We'll support your efforts and provide career-advancing opportunities and challenges. Our high-energy work environment, innovative technology and loyal customers will allow you to build your career and achieve great things at SEVEN.
As a company, we believe in the benefits of efficient interpersonal communication, continuous learning, life outside the office and an enjoyable working environment. If you've got what it takes, we will provide you with great learning opportunities in a challenging and enthusiastic work place.
Please send your resume to uscareers@seven.com. Principals only. SEVEN does not accept unsolicited resumes from recruiting agencies. SEVEN is an equal opportunity employer.
Redwood City, CA
Engineering
We are currently looking for engineers who are passionate about developing dazzling consumer oriented mobile applications that use rich internet media and multimedia technologies. As a Senior Software Engineer, you will play a key role in defining and building network-enabled wireless data applications and you will get a chance to work with some of the best technical folks in the mobile industry.
Primary Responsibilities:
- Architect, design, and implement server components of the System SEVEN product.
- Investigate new technologies to improve current products and build new products.
- Work with Product Management, Marketing, Quality Assurance, and Project Managers to deliver high-quality software products to our global customer base.
- Work with field organizations to help support SEVEN's worldwide customer base.
Required Qualifications:
- BS in Computer Science, or related field
- 5+ years of hands-on software industry experience in the design and development of consumer, web-based or mobile applications
- Demonstrated proficiency in programming of multi-threaded, client/server applications using Java, J2EE, Spring, Struts, ANT, and JUNIT
- Familiarity with Internet technologies, protocols and standards like REST, SOAP, RSS
- Demonstrated experience in developing high performance systems using databases and distributed caching
- Motivated self-starter who likes working on very productive, fast-paced teams
- Excellent problem solving skills
- Excellent team player
Desired Qualifications:
- Experience with J2EE and open source Java technologies
- Experience with developing large-scale software products that serve millions of users
- Experience with different flavors of Linux/Unix platforms
- Experience with developing software products that serve international markets
SEVEN Networks, Inc. is currently seeking a Senior Technical Writer. Our Senior Technical Writer will own the product documentation function and be responsible for writing system-level and detailed descriptions of SEVEN software products, administrative guides and end-user manuals. The position requires the Senior Technical Writer to work closely with product management, software engineering, architect, operations, and service delivery teams.
Responsibilities:
- Work closely with software engineers and operations staff to produce software documentation, including technical overview, installation, configuration and administration guides, API reference manuals, user guides, and online help systems
- Review existing documentation and develop the overall strategy for documenting new releases of the SEVEN platform and its related applications and software components. Initiate the creation of new technical documents as needed.
- Design and develop uniform documentation for all SEVEN products including administrators' guide, end-user guide, SDKs
- Actively contribute to the creation and enforcement of a standard terminology for all SEVEN software components
- Establish and drive a uniform review process for all SEVEN technical documentation across geographically distributed development teams
- Proactively manage documentation projects by creating and communicating documentation plans and schedules, tracking and reporting documentation status, identifying and working with management and various teams to remove roadblocks and escalate issues as needed.
Required Skills & Experience:
- Bachelor's degree preferably in communications, journalism, or English. Equivalent industry experience acceptable should a degree in a technical subject be possessed
- Minimum of 10 years experience, with 5+ years recently writing for software products at a Senior Technical Writer level and for a variety of audiences: system administrators, end users, developers and service delivery
- Experience developing Architecture Overviews for distributed systems with multiple layers of APIs and Connectors
- Experience documenting APIs, SDKs, and/or development frameworks
- Expert in FrameMaker, proficient in Adobe Acrobat, knowledgeable about desktop publishing, and document control techniques
- Proficient in Snag-It, Paint Shop Pro, or other tool for capturing and manipulating mobile devices screenshots
- Enthusiastic, highly organized self-starter who is able to work with limited supervision, thrives in an ambiguous environment and works well under aggressive schedules
- Knowledge of software development practices and tools
- Proven ability to quickly develop rapport with engineers and remote engineering teams
- Ability to identify and communicate risks before they affect project deadlines or deliverable quality
- Thorough understanding of technical terminology
Product Management
We are looking for seasoned Senior/Director Technical Product Manager to work in the area of delivering applications for mobile devices (Android, Symbian, Brew, and J2ME) and cloud based Mobile Data Infrastructure. The role will involve engaging highly talented team of people involved in delivering next generation smart device enable services. We are interested in hiring talented and self-motivated candidates with a proven track record of success.
Senior/Director Technical Product Manager's responsibility covers a number of areas consisting of evaluating market trends, analyzing customer and sales team feedback, formulating product proposals, liaising with Product Development and managing the overall product process for assigned products.
Major Duties & Responsibilities:
- Engage a number of teams to deliver products for the market
- Lead the complete end to end delivered of a product from clients for devices to cloud based servers.
- Engage with development teams, QA teams and field teams to deliver products for specific customers and markets.
- Responsible for market requirements, product requirements business analysis, technical analysis and detailing the findings and recommendations with appropriate teams
- Assist with the development of functional requirements for product enhancements and new products, ensuring that the requirements identify the market need and the product capabilities required to meet these needs.
- Provide direction and product content to marketing programs and marketing literature.
- Develop and maintain product business plans in accordance with company and departmental goals and objectives.
Skills & Experience Required:
- Technical background in mobile data infrastructure technology.
- 4-6 years minimum experience in the software product management
- Good understanding of mobile devices (especially Android, Brew, Symbian, and J2ME), mobile operators and the mobile data market.
- Strong leadership skills in product planning, market interpretation/analysis, product vision, market knowledge, competitive analysis, industry standards and product development.
- Excellent oral and written communicator.
- Bachelor’s degree is required, MSc is preferred.
China Hangzhou
When applying for positions in China, please send your resume to chinacareers@seven.com.
Engineering
We are now looking for a Delivery Engineer for permanent employment to the Hangzhou, China office. Working in our Customer Services team you will have an important role in ensuring Seven's future success. You will work in our distributed delivery team implementing delivery projects for our international customers.
Principal Responsibilities:
- Project implementation in customer delivery project as a member of project team. Especially this includes:
- Implementation of the branded components in mobile devices, windows components and web user interfaces
- Deploying and releasing delivered solution for customer's production use;
- Deployment testing
- Managing project deliverables and components on Seven internal data systems;
- Participation on the administration of the tools and documentation used in delivery projects
- Working together with other Customer Services teams, Engineering and Product Management to ensure smooth and successful delivery projects
Required Qualifications:
- Suitable technical education/work experience
- Interest in visualization and mobile devices
- Accuracy and preciseness in working style
- Strong and target oriented dedication to customer satisfaction
- Ability to work simultaneously with multiple projects and follow them to completion
- Ability to work efficiently and professionally in a multinational team
- Strong problem solving skills
- Good written and verbal communication skills in English
- Ability to act and communicate in a proactive manner with customers
Desired Qualifications:
We also appreciate experience with UNIX, Oracle DB and email systems and/or with messaging protocols and different mobile devices.
We are now looking for a Senior Customer Service Engineer for permanent employment to the Hangzhou office. Working in our Customer Service team you will have an important role in ensuring Seven's future success. You will work in our distributed support team providing 2nd and 3rd level technical support to our operator and reseller customers.
Principal Responsibilities:
- Ensuring APAC and EMEA customer satisfaction with timely, courteous and high quality technical support
- Documenting all customer interactions and developing and maintaining information for the support knowledge base
- Providing remote assistance in installation and troubleshooting of Seven's products
- Working together with Seven's software engineers and delivery engineers to provide solutions to software defects or escalated support requests
- Providing technical training to Seven's customers and partners
Specialist Skills:
- Mail Server (Microsoft Exchange, Lotus Domino)
- Other Mail System
- Wireless Telecommunication (GPRS, CDMA)
- Programming Skills (C/C++, Java)
- Linux/Unix
Required Qualifications:
- Experience in IT or Wireless Telecommunication customer service/on site support or other relevant experience. We would prefer you to have at least 5 years of relevant work experience
- Preferably experience of e-mail servers, Data and Windows networks and Unix-systems
- Strong dedication to customer satisfaction
- Suitable degree in Computer science or related fields
- Strong analytic problem solving skills
- Ability to work efficiently and professionally in a multinational team
- Ability to work simultaneously with multiple support requests and follow them to resolution
- Excellent written and verbal communication skills in English
- Ability to act and communicate in a proactive manner to set customer expectations and resolve conflicts within them
Desired Qualifications:
Skills in messaging protocols (such as SMTP, IMAP, MAPI and Notes C API), and different mobile devices are an advantage for the candidate.
SEVEN is seeking a bright, energetic, and dedicated team player who will be a core contributor to SEVEN's client testing. We offer you fantastic experience with mobile push email, which is world-leading technology. We offer you further opportunity to find bugs, "fight" with bugs, and eventually deliver world class SW products, which will be used by millions of people including yourself, your families and your friends.
Principal Responsibilities:
- Be to ensure the quality of SEVEN products under cooperation with counterparts in Helsinki R&D center and headquarters in USA
- Develop test plans and test cases, conduct test cases, report and analyze any errors.
- Acting as lead in project for senior engineers
- Success demands ability to learn quickly, adapt and apply knowledge into practice while continuously improving your performance
Required Qualifications:
- Bachelor's or Master's Degree in Computer Science, Mathematics, Physics, Electrical Engineering or an equivalent qualification
- 4-6 years experience in functional tests of software or mobile engineering
- Proven expertise in a field of software testing and quality approval
- Ability to work efficiently under high pressure with tight deadlines and demanding quality objectives
- Flexible and innovative in problem solving
- Good communication and teamwork skills
- Fluent in English communication
Desired Qualifications:
- Familiar with Mobile Networking/Telecommunications technologies
- Familiar with Software engineering technologies
- Familiar with Mobile OS (Windows Mobile, J2ME, Palm, Brew or Symbian) technologies
SEVEN is seeking a bright, energetic, and dedicated team player who will be a core contributor to SEVEN's backend server testing. We offer you fantastic experience with mobile push email, which is world-leading technology. We offer you further opportunity to find bugs, "fight" with bugs, and eventually deliver world class SW products, which will be used by millions of people including yourself, your families and your friends.
Principal Responsibilities:
- Cooperate/communicate with counterparts in Helsinki R&D center and headquarters in USA
- SW testing planning, execution and reporting for seven backend server
- Bug finding, troubleshooting, reporting and following up
- Set up and maintain test environment
- Develop test automation
- Daily support and Training junior testing engineers for senior engineers
- Acting as lead in project for senior engineers
Required Qualifications:
- M.sc or B.sc in Computer Science/EE/Communications or equivalent
- 3+ years testing experience in software R&D industry
- Familiar with testing process and practice
- Good troubleshooting and problem solving skills
- Self-motivated, target driven and innovative thinking
- Enjoy team work and open communication
- Fluent in written and spoken English and Mandarin
- Good commanding of Oracle and Solaris or Linux
Desired Qualifications:
- Basic knowledge of Exchange, Lotus Note/Domino is a plus
- Familiar with TCP/IP network or Mobile Networking is a plus
- Basic project management skill and experience is a plus
- Basic scripting and programming skills for test automation are a plus
South Korea
We are looking for a talented Java/Android developer or a person willing to become one.
As a Java/Android Developer you will play a key role in defining and building network-enabled wireless data applications at SEVEN. As a member of our client team your responsibilities range from design to implementation and testing while the main focus area is in client-side Java development on Android platform.
SEVEN offers you an opportunity to become a true professional in Android development. With us you can strengthen your current competences and develop new ones. Our international team consists of top-notch IT professionals using the newest technology producing solutions at the edge of mobile technology. Distributed system architecture of SEVEN products offers a great deal of different possibilities to utilize your experience and to develop your skills in new fields of technology.
What are we expecting from you?
- Strong background in Java programming (either own projects, commercial software on software for non-profit organizations)
- Interest and/or skills in Android development
- Problem solving skills
- Team player
- Fluent written and spoken English skills
- Preferably a degree in computer science or other similar
In addition, experience with mobile environments, client service or client/server development, Internet protocols and standards (TCP/IP, HTTP, SOAP, XML) and/or developing software for international markets are for your benefit.
Are we the perfect match for you?
We offer you the opportunity to be part of our innovative, smart and dynamic team of mobile technology professionals. Our international culture is steeped in engineering excellence. We are very experienced in developing products/software at the edge of mobile technology. We also offer you competitive salary and great benefit package. Innovative team spirit is the main reason for our success.
We are currently looking for engineers who are passionate about developing dazzling consumer oriented mobile applications that uses rich internet media and multimedia technologies. As a Senior Software Engineer, you will play a key role in defining and building network-enabled wireless data applications and you will get a chance to work with some of the best technical folks in the mobile industry.
Responsibilities:
- Architect, design and develop messaging based mobile applications on Android platform
- Rapid prototyping of Android based mobile applications
- Work in conjunction with Product Management on user interface and usability aspects of application design
- Analyze application requirements and generate engineering functional specifications
- Work closely with cross functional engineering teams (Server, QA etc)
- Collaborate with handset OEMs for application integration, porting and verification
Qualifications:
- B.S. in Computer Science
- 4+ years experience in designing & developing J2ME mobile applications
- In-depth understanding of the J2ME application framework and deployment
- Demonstrated experience in client-server based product model
- Android development experience a major plus
- Understanding of XML, SOAP, HTTP a plus
- Knowledge of relational databases and SQL a plus
- Solid understanding of software life cycle and related tools
- Excellent problem solving and debugging skills
- Strong written and verbal communication skills
- Excellent team player
- Motivated self-starter with ability to work in a fast-paced environment
- Passionate about developing top-notch mobile applications
When applying for positions in South Korea, please send your resume to koreacareers@seven.com.
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